Understanding post-pandemic attitudes to travel
We worked with a major European Transport Operator to understand post-pandemic attitudes to travel.
Be the Business
We conducted a user research programme to drive both business and marketing objectives for Be the Business.
Condé Nast Vogue
As leading experts in user research, we were asked by the team at Vogue to deliver in-depth research with traditionally hard to engage user groups from across the world.
Scottish & Southern Electricity Networks (SSEN)
We were asked by Scottish & Southern Electricity Networks (SSEN) to assist with their customer journey programme
Global online marketplace
Our research for a global marketplace provider drove their improved personalised customer experience approach.
International telecoms provider
An international telecoms provider wanted to gather user feedback on the pain points and positive aspects of the existing interface to help specify and prioritise their UX design work.
Dubai Airport
The airport authorities wanted to understand their customers and update their services
Global credit and chargecard provider
An international integrated payments company asked us to explore the possibility of allowing Amex Membership Reward card holders to auto redeem their points with specific merchants.
