User-centred design agency

Services

We generate ideas in partnership

We’re a user-centred design agency that works with consumers, clients, experts, technologists, artists and scientists. Then by constantly prototyping, testing, tailoring and improving, we quickly and efficiently deliver solutions that work.

Human Insight

ExperienceLab’s purpose is to help organisations make products and services better for real life, by putting people at the centre of design.

Therefore, all of our work is insight-led and grounded in thorough user, market and business research.

Mixed methods research
Data & Analytics
Usability Testing
Discovery Research

Better Design

We are expert service design and innovation practitioners who partner with organisations to transform service delivery, devise new concepts and create memorable digital products, websites and applications.

Strategic design
Service design
Digital design

Enable transformation

Training, coaching and measurement is a big part of what we do. We support businesses to develop the capability required to make change stick. At ExperienceLab, we focus on developing the mindset, skillset and toolsets of our clients so when we leave the work can still continue and our impact measured.

Run experiments
Develop capability through training
Impact measurement of CX
Drive sustainable change

Services

Services

We generate ideas in partnership

Human Insight

Better Design

Enable transformation

Let's talk

0203 910 7710

info@experience-lab.co.uk

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