Services

Services

We generate ideas in partnership

We’re a user-centred design agency that works with consumers, clients, experts, technologists, artists and scientists. Then by constantly prototyping, testing, tailoring and improving, we quickly and efficiently deliver solutions that work.

Created by potrace 1.10, written by Peter Selinger 2001-2011

ExperienceLab’s purpose is to help organisations make products and services better for real life, by putting people and truth at the centre of design.

Therefore, all of our work is insight-led and grounded in thorough user, market and business research. 

  • Mixed methods research
  • Data & Analytics
  • Usability Testing
  • Discovery Research
 
Created by potrace 1.10, written by Peter Selinger 2001-2011

We are expert service design and innovation practitioners who partner with organisations to transform service delivery, devise new concepts and create memorable digital products, websites and applications. 

  • Strategic design
  • Service design
  • Digital design
 
 
 
 
Created by potrace 1.10, written by Peter Selinger 2001-2011

Training, coaching and measurement is a big part of what we do. We support businesses to develop the capability required to make change stick. At ExperienceLab, we focus on developing the mindset, skillset and toolsets of our clients so when we leave the work can still continue and our impact measured.

  • Run experiments
  • Develop capability through training
  • Impact measurement of CX
  • Drive sustainable change