Experience Lab is part of Serco Group plc.
There is a well quoted statistic from the European Commission that over...Read More >
Delving deeper into UX: in a world of UX where the customer...Read More >
As a qualitative research specialist, I have had the opportunity to interview...Read More >
Customer experience (CX) is at the forefront of mind for those in...Read More >
A new report released by the Serco Institute and ExperienceLab has found...Read More >
ExperienceLab have been appointed to the Crown Commercial Services new Digital Outcomes...Read More >