Hire our labs

User testing and research labs in the heart of London

Our purpose-built, state-of-the-art user testing and research labs in the centre of London are available for you to hire for your customer research.

Since COVID-19 we have modified the layout and setup of our spaces to ensure the safety of all our users and we have vigorous cleaning and safety measures in operation throughout.

View our spaces

A flexible, lounge-style space flooded with natural light. The comfortable, modular seating and individual work stands provide an environment that allows users full flexibility to remain fully socially distanced. Boasting 9 sq. metres of white board and a 60-inch wall mounted screen, the Insight Lab provides the ideal facilities for information sharing and creativity.

Circa 28 sq. metres.

Lab side pictures

Observer side

A fully equipped observation suite designed to provide a variety of observation points. The Lab provides ample desk and working space allows for social distancing and can be adjusted to meet your requirements. Boasting 4 adjustable observation screens and 4 sq. metres of white board, the Insight Observation Lab is a practical and comfortable environment.

Circa 20 sq. metres.

Included in all Lab Hires are Picture in Picture recordings provided as MP4 files, and light refreshments for clients and participants.

A fully equipped observation suite which provides a wide one-way mirror viewing capability into the Collaboration Lab. In addition to the observation mirror, 4 adjustable screens ensure that the full range of participant physical and digital responses can be both observed and digitally captured for future review. The Collaboration Observation Lab provides users with a comfortable environment and ample worktop space for note-taking and discussion.

Lab side pictures

Observer side

A flexible, lounge-style space flooded with natural light. The comfortable, modular seating and individual work stands provide an environment that allows users full flexibility to plan and shape the session to their own requirements, while maintaining safe social distancing. Boasting a large scale white board and a 50+ inch wall mounted screen, the Collaboration Lab provides the ideal facilities for information sharing and creativity.

Included in all Lab Hires are Picture in Picture recordings provided as MP4 files and light refreshments for clients and participants. 

An ideal space for interviews and fully equipped for socially distanced 1-2-1 user testing. This compact suite provides the same facilities as the larger labs and so is perfect for those smaller sessions. The wall mounted widescreen monitor provides additional options to how the space can be utilised making the Engagement Lab a very flexible option for a wide range of session uses.

Lab side pictures

Observer side

A fully equipped observation suite with one-way mirror viewing capability into the Engagement Lab. In addition to the observation mirror, 4 adjustable screens ensure that the full range of participant physical and digital responses can be both observed and digitally captured for future review. The Engagement Observation Lab provides users with a comfortable environment and ample worktop space for note-taking and discussion.

Included in all Lab Hires are Picture in Picture recordings provided as MP4 files and light refreshments for clients and participants. 

Floor Plan

Optional Extras

Mobile Devices

Our mobile devices are available to hire. Our iPhone and Samsung handsets are always kept updated with the latest software upgrade.

Visualiser 

We recommend using a visualiser when you are testing on a mobile. The visualiser enlargers and captures what the participant is seeing on the mobile device.

Web Streaming

Our web streaming services allow users to log in remotely to view the sessions.

Recruitment

ExperienceLab works alongside a number of preferred recruiters and can provide the right participants for your research.

Incentives

ExperienceLab are happy to arrange the incentives for the participants, there is an organisation fee for this service.

Catering

ExperienceLab are happy to provide lunch for any dietary requirements, subject to an organisation fee.

Make an enquiry