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App and website users across the globe are failed by a poor experience every day. Frustratingly, the solution is often incredibly easy. Our original intention
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There is a well quoted statistic from the European Commission that over 80% of all product-related environmental impacts are determined during the design phase of
Rolling UX research refers to when user research is conducted on a continuous basis. The benefit of rolling research is that it enables us to
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ExperienceLab has successfully achieved Achilles UVDB validation, with the award of Silver Plus accreditation. In recognition of our deep-reaching work across the utilities sector, ExperienceLab
Hello! My name is Yasmin, and I am currently working as a UX Researcher at ExperienceLab in London. Today I’m going to share what I
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