Different because we understand
Experience and design is in our DNA. They are at the heart of everything we do and we have unparalleled experience in delivering both. By using our extensive range of discovery skills to understand the challenges that products and services present to people; the emotional connection, attitudes, beliefs, and biases that people have to products and services, and how people use them in their daily lives; the ecosystem within which products and services exist; and the internal and external factors that influence positive engagement, we then design for the future.
We always design solutions against the right problems to ensure that end users have a more pleasurable and engaging experience with clients’ engaging product or service. Our craft in redesigning products and services for our clients has resulted in greater brand loyalty and customer satisfaction.
We are different because we understand.
Different because we evolve
Different because we predict
Different because we know
Have a project in mind? We understand that research is not a one size fits all approach. We would love to discuss your specific project objectives and how we can help.
Contact us at info@experience-lab.co.uk
UK
Crowne House, 56-58 Southwark Street
London SE1 1UN
Australia
Level 14, 535 Bourke Street Melbourne Vic 3000
Middle East
Rolex Tower, Sheikh Zayed Rd, E11, Dubai
Middle East
8793 Riyadh Front, Unit S7, King Khalid Int. Airport District, Riyadh, 13413-3718, KSA
Experience Lab is part of Serco Group plc.